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The KLM Royal Dutch Airlines, or Koninklijke Luchtvaart Maatschappij is the national airline of the Netherlands and one of the oldest airlines in the world still operating under its original name. KLM was founded in 1919 and its first flight was a year later from London to Amsterdam carrying two journalists and some newspapers. That year KLM carried a total of 440 passengers. A few years later KLM started their first intercontinental flight to Jakarta using a Fokker aircraft capable of carrying 12 people. In 1930 total passengers carried had already risen to 15,143 passengers.
After the Second World War KLM had to rebuild its network and acquire new aircraft. After just a few years most services were resumed and the airline could add many new destinations. The onset of the jet age and the oil crisis in the '70 pushed KLM into a crisis and the government nationalized the airline. With government backing it was able to grow and became a major player on the transatlantic routes and with a large European and Asian network. It acquired a 25% stake in Northwest Airlines and a 26% of Kenya Airways. Still, with a small home market, KLM was financially struggling and in 2003 it merged with Air France.
KLM operates a fleet of more than 100 aircraft, most of them wide-body aircraft. It used to be a major customer of the Boeing 747 but now only has 16 jumbojets left; most of these aircraft have been replaced by Boeing 777 and Airbus A330.
KLM flies to over 168 destinations. Most KLM flights are for destinations in United States but KLM has international flights to several other countries as well, like for example United Kingdom and Germany. From its main base in Amsterdam 228 flights depart every week. Many people who look for KLM tickets look for flights to Paris and Madrid.
Utiket is a good place to start looking for KLM flights as we can compare all flights by KLM with hundreds of other airlines and dozens of booking websites.
For hand luggage KLM allows Economy Class passengers to bring into a cabin a bag with dimensions of 55 x 35 x 25 cm, and a small second bag, for example for a laptop, with a combined weight of maximum 12 kg. Business Class passengers can bring an extra large cabin bag with total weight of max. 18 kg.
For checked baggage the rules differ on destination. For intercontinental flights Economy Class passengers are allowed to check in one bag of max 23 kg. For European flights it depends on the type of ticket you have: Economy Light tickets do not include checked baggage, but with Standard or Flex tickets you may check in one bag of 23 kg. Business Class passengers can check in two bags of each max 32 kg.
Passengers are allowed to change their departure date or time or to cancel their ticket. Quite uniquely you are also allowed to change your departure and destination. All this can be easily done at their website but a fee has to be paid unless you have chosen for the Flexibility option when you booked the ticket: then you can make any changes (up to 3 times) until 48 hours before departure free of charge.
Misspelled a name when booking? No problem: name changes are free at KLM, up to 24 hours before check-in and when you have booked with KLM.